Last updated: 11/27/2025
Privacy Policy — CalmNow AI
CalmNow AI (“we”, “us”, or “our”) operates the website CalmNowAI.com and provides an AI-based calming and grounding experience designed to help users manage anxiety and panic symptoms.
We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
1. Information You Provide Voluntarily
When interacting with the website or chatbot, you may provide:
- Text you type into the chat
- Your email address (only if you choose to provide it)
- Feedback or messages you send
2. Automatically Collected Information
We may automatically collect:
- IP address
- Device type
- Browser information
- Pages visited
- General location (country-level)
- Chat duration and actions (via Tidio)
3. Third-Party Services
We use trusted third-party services for:
- Chatbot functionality (Tidio)
- Analytics (Google Analytics)
- Advertising (Google Ads)
These services may collect data according to their own privacy policies.
How We Use Your Information
We use collected information to:
- Provide and improve the CalmNow AI experience
- Display chatbot responses
- Improve safety and effectiveness
- Analyze usage to improve user experience
- Run ads and measure performance
We do NOT:
- Sell personal information
- Share chat messages with unauthorized third parties
- Use chatbot messages for marketing
Cookies
We may use cookies for:
- Website functionality
- Analytics
- Advertising performance
- Chat widget operation
You can disable cookies through your browser settings.
Data Security
We store data through reputable third-party platforms with industry-standard security.
However, no method of transmission is 100% secure, and we cannot guarantee absolute protection.
Children’s Privacy
This service is not intended for children under 13.
If we learn that a child has used the service, we will delete the information immediately.
Your Rights
Depending on your location, you may:
- Request deletion of your data
- Request a copy of your data
- Request correction of inaccurate information
- Opt out of analytics cookies
To make a request, contact: support@calmnowai.com
Changes to This Policy
We may update this Privacy Policy at any time.
Updates will appear on this page.